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Enterprise and user communication method based on mobile internet

A technology of mobile Internet and communication methods, applied in the direction of transmission systems, electrical components, etc., can solve the problems of poor real-time information interaction

Active Publication Date: 2015-03-11
CHINA MOBILE GRP HEILONGJIANG CO LTD +1
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0010] The purpose of the present invention is to: expand the business scope of mobile operator group customers, overcome the limitations brought by the traditional only relying on short message communication, and also solve the problem of poor real-time information interaction in mobile Internet communication, and be compatible with smart phones and functional phone users at the same time Communication needs, to realize the group management and two-way information interaction of small and micro enterprises to customers and employees, to achieve refined management and services for customers, and to tap customer value

Method used

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  • Enterprise and user communication method based on mobile internet

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Embodiment 1

[0030] Company A is a small housekeeping service company that does not have technical strength to establish, operate, and maintain its own general message communication platform. By joining the letter circle service platform provided by the operator described in the present invention, it can use this platform for advertising promotion and service promotion , After joining, by belonging to the same letter circle as similar domestic service companies, it is easy to increase the popularity of your shop. When store users use the service, the operator provides certain discount strategies, including voice service discount packages, traffic discount packages, and SMS discount packages. When customers pay attention to their stores, the communication service fees related to these customers will be discounted. Company A can manage and follow its own users through this platform, conduct two-way communication, carry out service promotion, customization, after-sales service, etc.

Embodiment 2

[0032] B is an ordinary consumer. After using the service of the present invention, he can search and search for the consumption and service information he is interested in according to the classification of shops in the letter circle, understand the changes in the situation of the shops, and understand the prices of the shops that provide these consumption and services. , promotions, advertisements and other information, and pay attention to it, you can initiate inquiries or searches, and you can also receive push information from shops. After paying attention, you can communicate with shops at a preferential communication fee to obtain satisfactory products or convenient services.

[0033] The serial numbers of the above embodiments of the present invention are for description only, and do not represent the advantages and disadvantages of the embodiments.

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Abstract

An embodiment of the invention discloses a small and micro enterprise and user communication method based on the mobile internet. The method is based on a platform established by a mobile operator and provides a general messaging platform for small and micro enterprises, the small and micro enterprises are classified to form communication information service messaging zones which are popularized and displayed to mobile subscribers, favorable communication services are provided, the mobile subscribers and the small and micro enterprises access and manage the messaging zones and shops through corresponding clients, the small and micro enterprises manage employees and clients through the platform, and bi-directional multimedia information communication and commercial activities are performed.

Description

technical field [0001] The invention relates to a method for providing information communication and management means for an enterprise, its customers and employees by using a communication operation platform of a communication operator, specifically including a mobile phone client and a service platform. Background technique [0002] The rapid development of mobile Internet has driven traditional Internet companies to transform into mobile Internet services, thereby obtaining opportunities for rapid development, but it has also brought enormous pressure and challenges to traditional telecom operators. In 2013, the number of mobile phone users in my country continued to increase by more than 100 million, and the total number of mobile phone users reached 1.23 billion, equivalent to the total population of our country. my country ushered in a historical moment when the mobile phone penetration rate reached 100%. However, the revenue of telecom operators does not increase in t...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): H04L29/06
CPCH04L67/12H04L67/01
Inventor 许涛王彦龙姜国君郅刚洪卫军刘红杰
Owner CHINA MOBILE GRP HEILONGJIANG CO LTD
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