Looking for breakthrough ideas for innovation challenges? Try Patsnap Eureka!

System and method for realizing menu type service interaction based on converged communication

A fusion communication, menu-based technology, applied in the field of fusion communication, can solve the problems of difficult promotion and high cost, and achieve the effects of low cost, simple use, simple and fast update

Active Publication Date: 2014-10-22
北京思特奇信息技术股份有限公司
View PDF4 Cites 4 Cited by
  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0005] The technical problem to be solved by the present invention is to provide a system and method for realizing menu-style service interaction based on converged communication, which is used to solve the problems of high cost and difficult promotion of existing interactive services

Method used

the structure of the environmentally friendly knitted fabric provided by the present invention; figure 2 Flow chart of the yarn wrapping machine for environmentally friendly knitted fabrics and storage devices; image 3 Is the parameter map of the yarn covering machine
View more

Image

Smart Image Click on the blue labels to locate them in the text.
Viewing Examples
Smart Image
  • System and method for realizing menu type service interaction based on converged communication
  • System and method for realizing menu type service interaction based on converged communication

Examples

Experimental program
Comparison scheme
Effect test

Embodiment Construction

[0033] The principles and features of the present invention are described below in conjunction with the accompanying drawings, and the examples given are only used to explain the present invention, and are not intended to limit the scope of the present invention.

[0034] Such as figure 1 As shown, the present invention provides a system for realizing menu-style business interaction based on converged communication, including a client, a converged communication module, a menu management module and a menu service module:

[0035] The client, which is placed in the smart terminal, is used to download menu information from the menu service module through the integrated communication module, and display the downloaded menu information.

[0036] The integrated communication module establishes an instant message communication link with the client and the menu service module, and is used to realize instant message forwarding between the client and the menu service module. In this em...

the structure of the environmentally friendly knitted fabric provided by the present invention; figure 2 Flow chart of the yarn wrapping machine for environmentally friendly knitted fabrics and storage devices; image 3 Is the parameter map of the yarn covering machine
Login to View More

PUM

No PUM Login to View More

Abstract

The invention relates to a system and a method for realizing menu type service interaction based on converged communication. The system comprises a client, a converged communication module, a menu management module, and a menu service module. The client is arranged inside an intelligent terminal, and used for downloading menu information from the menu service module through the converged communication module and displaying the downloaded menu information. An instant message communication link is established between the converged communication module and the client and between the converged communication module and the menu service module respectively, and the converged communication module is used for realizing instant message forwarding between the client and the menu service module. The menu management module is used for receiving and editing menu information uploaded by enterprises, and loading the edited menu information to the menu service module for storage. The menu service module is used for packing the stored menu information into an instant message, and returns the instant message to the client through the converged communication module. By adopting the system and the method of the invention, enterprises can carry out automatic interactive service to the vast numbers of users, and users can interact with service systems of enterprises according to menu prompts.

Description

technical field [0001] The invention relates to the technical field of converged communication, in particular to a system and method for realizing menu-style service interaction based on converged communication. Background technique [0002] Conducting business on the Internet is generally based on a browser or a professional client. The services provided by the browser are basically developed based on a PC with a large screen. Another kind of interactive service uses interactive voice response, which requires high construction and maintenance costs. It requires the purchase of professional equipment, leased trunk lines, complex modification and loading business processes, and requires professional maintenance. [0003] Therefore, in the mobile Internet environment, the smart terminal screen is small, and the common browser method is not suitable. Large-scale enterprises develop and release their own dedicated clients, but the cost of developing their own clients is relative...

Claims

the structure of the environmentally friendly knitted fabric provided by the present invention; figure 2 Flow chart of the yarn wrapping machine for environmentally friendly knitted fabrics and storage devices; image 3 Is the parameter map of the yarn covering machine
Login to View More

Application Information

Patent Timeline
no application Login to View More
Patent Type & Authority Applications(China)
IPC IPC(8): H04L12/58H04L29/08
Inventor 钟贵华
Owner 北京思特奇信息技术股份有限公司
Who we serve
  • R&D Engineer
  • R&D Manager
  • IP Professional
Why Patsnap Eureka
  • Industry Leading Data Capabilities
  • Powerful AI technology
  • Patent DNA Extraction
Social media
Patsnap Eureka Blog
Learn More
PatSnap group products

Browse by: Latest US Patents, China's latest patents, Technical Efficacy Thesaurus, Application Domain, Technology Topic, Popular Technical Reports.

© 2024 PatSnap. All rights reserved.Legal|Privacy policy|Modern Slavery Act Transparency Statement|Sitemap|About US| Contact US: help@patsnap.com