Method for refund in online shopping

Abstract

The invention provides a method for refund in online shopping, and relates to the field of Internet. The method comprises the following steps that S1, a server allocates a unique corresponding identification code for each online commodity in an order; S2, a purchaser user obtains the corresponding identification code of a defective commodity through a client and obtains a picture of the defective commodity through the client when the purchaser user recognizes that the received commodity has a defect and requires applying for the refund; S3, the client associates purchase information of the defective commodity with a seller user according to the corresponding identification code of the defective commodity; S4, the client transmits the picture of the defective commodity to the seller user; S5, the client sends a refund request message of withdrawing payment of the defective commodity to the purchaser user to the server according to the purchase information; and S6, the server withdraws the payment of the defective commodity to the purchaser user. With the adoption of the method, the operation procedure of a refund service is simplified, and a better online shopping experience is brought to the purchaser user.

Description

technical field [0001] The invention relates to the Internet field, in particular to a refund method in online shopping. Background technique [0002] E-commerce is a kind of business in which buyers and sellers carry out various business activities without meeting each other in the open network environment of the Internet in the open network environment of the Internet to realize online shopping for consumers. operating mode. Because selling goods through the Internet is not restricted by geographical location, and can better control operating costs, such as no need for physical stores and fewer personnel requirements, etc., it attracts more and more users with lower prices. [0003] Because in online shopping, buyers cannot observe the actual color and whether there are defects of the goods before receiving them, and cannot actually choose them, but can only know the general appearance of the online goods through the pictures provided by the seller users, so buyers After...

AI Technical Summary

Problems solved by technology

[0003] Because in online shopping, buyers cannot observe the actual color and whether there are defects of the goods before receiving them, and cannot actually choose them, but can only know the general appearance of the online goods through the pictures provided by the seller users, so buyers After receiving the product, the user often asks for a return or refund

However, the operation process of the refund service provided by the existing online shopping platforms is relatively complicated, which brings bad online shopping experience to buyers and users.

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