Method for universal call management platform implementing unconditional forward shifting user connection
A management platform and forwarding technology, applied in the direction of communication supplementary services, etc., can solve the problems of high mobile phone requirements, loss, trouble, etc., and achieve the effect of high implementation risk, reduced investment, and small implementation risk.
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[0021] Below in conjunction with accompanying drawing and embodiment the present invention is further described:
[0022] When the user needs to use this service, by adding and registering the unconditional forwarding number on the user's home HLR, the route points to the general incoming call management platform, and all incoming calls are processed by the general incoming call management platform. Networking is attached figure 1 .
[0023] The present invention innovates on the MSRN acquisition technical flow and call connection flow scheme. This scheme mainly adopts new technologies and means such as black and white list technology, call connection means through MSRN, and the like.
[0024] Universal call management platform:
[0025] The general incoming call management platform may refer to a call center with an incoming call management function, and may be a platform such as a secretary desk.
[0026] Black and white list technology:
[0027] Set the do-not-disturb p...
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