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Information display method and device, equipment and medium

A technology of information display and help information, which is applied in the computer field, can solve problems such as user inconvenience, and achieve the effects of convenient acquisition, improved experience, and simplified operation of finding help information

Pending Publication Date: 2022-05-27
ALIPAY (HANGZHOU) INFORMATION TECH CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

At present, the problem service center of the business platform usually only displays a preset number of problems and corresponding solutions. The content of the problem service center obtained by different users is the same. Find the current problems, and it can also display multiple problems that are not needed by the user. The user needs to search or manual service to find the solution, which will bring great inconvenience to the user.

Method used

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  • Information display method and device, equipment and medium
  • Information display method and device, equipment and medium
  • Information display method and device, equipment and medium

Examples

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Embodiment Construction

[0039] In order to make the purpose, technical solution and advantages of one or more embodiments of the present specification more clear, the following will be combined with the specific embodiments of the present specification and the corresponding drawings of one or more embodiments of the technical solution of one or more embodiments of the present specification is clearly and completely described. Obviously, the embodiments described are only a portion of the embodiments of the present specification, and not all embodiments. Based on the embodiments in the present note, all other embodiments obtained by those of ordinary skill in the art without doing creative work, are within the scope of protection of one or more embodiments of the present specification.

[0040] The following combined with the accompanying drawings, a detailed description of the technical solution provided by each embodiment of the present specification.

[0041] In the prior art, the application platform ...

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Abstract

The embodiment of the invention discloses an information display method and device, equipment and a medium. The scheme comprises the steps of obtaining user information corresponding to a target user account; determining target help information matched with the user information according to the user information; determining a display style of the target help information; the display style is used for differentially displaying the target help information relative to other information in a display list in a help information display page; sending page information of the help information display page to a terminal; the page information comprises information representing that the target help information is displayed according to the display style.

Description

Technical field [0001] The present application relates to the field of computer technology, in particular to a method of displaying information, apparatus, apparatus and medium. Background [0002] With the development of computer technology, more and more users can handle business online, without the need for users to handle business in the offline store or counter of the handling agency, which greatly improves the convenience of users to handle business. [0003] In practical applications, users may also encounter some problems in the process of handling business online, in order to better serve users, online business platforms will usually configure help centers, problem centers and other issue service centers, from which users can find solutions to the problems they currently encounter. At present, the problem service center of the business platform is usually only a fixed display of a preset number of problems and corresponding solutions, different users to obtain the conten...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06F9/451
CPCG06F9/453
Inventor 王储王哲歆
Owner ALIPAY (HANGZHOU) INFORMATION TECH CO LTD
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