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Calling call control method and device

A control method and technology of a control device, applied in the field of communication, can solve problems such as inability to control telephone frequency from the source, user harassing calls, etc., achieve reliable and efficient control process, reduce the possibility of harassing calls, and improve the effectiveness of communication

Inactive Publication Date: 2020-03-06
CHINA CONSTRUCTION BANK +1
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0003] At present, the method of controlling the frequency of calls is usually only aimed at the called party, that is, the user needs to judge whether the called call is a nuisance call, which not only cannot control the frequency of the call to the user from the source, but also easily makes the user deeply harassed Telephone troubles; another method to control the frequency of the telephone is to identify the nuisance calls from the user's own dialed or wrongly dialed telephone numbers from the perspective of the user end, but this method obviously cannot fundamentally solve the problem at the source of the enterprise Issue with calling users too frequently

Method used

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  • Calling call control method and device
  • Calling call control method and device

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Embodiment Construction

[0050] In order to make the purpose, technical solutions and advantages of the embodiments of the present application clearer, the technical solutions in the embodiments of the present application will be clearly and completely described below in conjunction with the drawings in the embodiments of the present application. Obviously, the described embodiments It is a part of the embodiments of this application, not all of them. Based on the embodiments in this application, all other embodiments obtained by persons of ordinary skill in the art without creative efforts fall within the protection scope of this application.

[0051]The existing method of controlling the frequency of calls is usually only for the called party, that is, the user needs to judge whether the called call is a nuisance call, which not only cannot control the frequency of the call to the user from the source, but also easily makes the user deep Troubled by harassing calls; Another way to control the freque...

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Abstract

The embodiment of the invention provides a calling call control method and device, and the method comprises the steps: receiving a calling call query request which comprises a unique identification mark of a target called object; acquiring historical outgoing call information and calling restriction information for the target called object based on the unique identification identifier; and judgingwhether the target called object currently meets a corresponding calling condition or not according to the historical outgoing call information and the calling restriction information, and if so, controlling a calling device sending the calling call query request to initiate a calling outgoing request to the target called object. According to the method and the device, the frequency of making a call to the user can be actively controlled from the source, the frequency of making the user call in the dialing time interval can be effectively reduced, and meanwhile, the possibility that the useris considered as a harassment call can be effectively reduced.

Description

technical field [0001] The present application relates to the technical field of communications, and in particular to a method and device for controlling calling and outgoing calls. Background technique [0002] In order to adapt to people's faster and faster pace of work and life, telephone communication has already become an important means of rapid and effective communication between people. Especially for some companies with sales needs, telemarketing has also become An important way for users to display products or inform services. However, in order to prevent calls dialed to the user from being identified as useless harassing calls by the user, it is necessary to control the frequency of calls dialed to the user. [0003] At present, the method of controlling the frequency of calls is usually only aimed at the called party, that is, the user needs to judge whether the called call is a nuisance call, which not only cannot control the frequency of the call to the user f...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): H04M1/667
CPCH04M1/667
Inventor 胡月胜邵小亮汪平陈飞李志福陈威
Owner CHINA CONSTRUCTION BANK
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