Interactive dynamic reasoning method and device

Abstract

The invention discloses an interactive dynamic reasoning method and a device. The method comprises the following steps: step S1, identifying a user problem, determining and triggering a correspondingscene according to the user problem, and linking and triggering an information extraction model and a decision model of the scene; Step S2, extracting a decision factor in the user problem, judging whether the decision factor contains a decision factor affecting the decision model, and according to the judging result, entering step S3 or directly storing the decision factor; Step S3, guiding the user to provide necessary information, extracting the decision factors in the user input for internal storage, sending the decision factors stored in the internal storage to the decision model one by one, judging whether the next decision factor is determined by the decision model, and determining the next decision factor when the judging result is yes; S4, triggering and running the decision model; Step S5, acquiring and outputting the decision result and the operation result outputted from the decision model. The invention can solve the complicated problem of the user and improve the user experience.

Description

technical field [0001] The invention relates to the technical field of automatic question answering, in particular to an interactive dynamic reasoning method and device. Background technique [0002] The current intelligent question answering system mainly has two forms: one question and one answer and multi-round conversation. Among them, one question and one answer is to provide simple services for website users by locating the questioning knowledge that website users need. Push it out for users to query; while multi-round conversations sort out common problems into a number of process-diagnostic knowledge, guide users to interactive questions and answers, and finally provide services to users. [0003] However, the current question-and-answer conversation format is limited by the question-and-answer format and rounds. It can only solve simple knowledge popularization problems, and cannot better use knowledge to solve complex user personal problems; The decision tree for...

AI Technical Summary

Problems solved by technology

[0004] In order to overcome the deficiencies in the above-mentioned prior art, the purpose of the present invention is to provide an interactive dynamic reasoning method and device, which can identify decision factors in user questions, save the trouble of repeatedly asking users questions, improve user experience, and Can solve complex problems of users

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