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Power outage sensitive pre-judging method and system

A sensitive and user-friendly technology, applied in electrical digital data processing, special data processing applications, instruments, etc., to reduce the risk of incoming calls and achieve a good social image

Active Publication Date: 2018-07-20
GUANGDONG POWER GRID CO LTD INFORMATION CENT
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  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

However, the marketing system does not use unified identification of power outage sensitive users

Method used

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  • Power outage sensitive pre-judging method and system
  • Power outage sensitive pre-judging method and system
  • Power outage sensitive pre-judging method and system

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Embodiment Construction

[0060] In order to make the technical problems solved by the present invention, the technical solutions adopted and the technical effects achieved clearer, the technical solutions of the embodiments of the present invention will be further described in detail below in conjunction with the accompanying drawings. Obviously, the described embodiments are only the technical solutions of the present invention. Some, but not all, embodiments. Based on the embodiments of the present invention, all other embodiments obtained by those skilled in the art without creative efforts fall within the protection scope of the present invention.

[0061] Please refer to figure 1 , which is a method flow chart of the first embodiment of a power outage sensitive prediction method provided in the specific embodiments of the present invention. As shown, the method includes:

[0062] Step S101: Obtain information related to user electricity consumption, and create a table of historical power outage...

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Abstract

The invention discloses a power outage sensitive pre-judging method. The method comprises the steps of acquiring electricity-related information of users, and establishing a historical outage condition table of the users according to the electricity-related information of the users; inputting the user historical outage condition table into an analysis calculation platform for preprocessing to obtain a model data set of historical outage conditions of the users; dividing the users in a model data set divided into a special user group and a non-special user group according to management rules, determining the special user group as power outage-sensitive users; and finding out outage-sensitive users from the non-special user group by adopting a semi-supervised classification model. Users which are sensitive to the outage conditions can be accurately judged through the management rules and the semi-supervised classification model. When power failure occurs, a reference is provided for different pacifying and guiding strategies, the risk of customer incoming calls is reduced, and the good social image of an electric power company is built.

Description

technical field [0001] The invention relates to the technical field of customer management in the electric power industry, in particular to a power failure sensitive prediction method and system. Background technique [0002] With the rapid development of social economy, enterprises and residents have higher and higher requirements for power supply reliability at this stage, but power outages still occur from time to time, and power grid enterprises undertake the obligations of continuous and stable power consumption and power supply safety management. Once a power outage occurs to sensitive users, such users will respond unsatisfactorily to the power supply service to the power outage event, which will affect the corporate social image of the power grid. [0003] When a power outage occurs, it is necessary to accurately identify the sensitivity of users to power outages, provide guidance for emergency response and differentiated services, improve the service quality of the ...

Claims

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Application Information

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IPC IPC(8): G06Q10/06G06Q50/06G06F17/30
CPCG06Q10/06315G06Q50/06G06F16/2465
Inventor 冯歆尧温柏坚黄剑文徐晖彭泽武万婵邓楚然杨秋勇
Owner GUANGDONG POWER GRID CO LTD INFORMATION CENT
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