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Notification message pushing method and device

A technology for notifying messages and messages, applied in the field of communications, can solve problems such as failure to process communication services in time, failure of user terminals to receive in time, and delays in important matters.

Inactive Publication Date: 2018-03-09
ZTE CORP
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0004] Embodiments of the present invention provide a notification message push method and device to at least solve the problem in related technologies that user terminals cannot receive or process communication services in time, resulting in delays in important events

Method used

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  • Notification message pushing method and device
  • Notification message pushing method and device
  • Notification message pushing method and device

Examples

Experimental program
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Effect test

example 1

[0133] Step 1, B sets C and D to coordinate notification to friends.

[0134] Step 2: A calls B, but B fails to connect because the mobile phone is muted. At the same time, due to the mute of the mobile phone, the SMS reminder issued by the call reminder service system to the user cannot be seen by the user.

[0135] Step 3, because the matter is urgent and important, the calling party A dials B's number several times. The coordinated notification policy setting module determines that a coordinated notification mechanism needs to be triggered according to the number of calls exceeding the preset threshold.

[0136] Step 4, the system judges that there are friends C and D around user B, and then pushes a collaborative notification to C and D, requesting them to convey to B that there is an important call missed. The business system needs to obtain the physical location of the CD and determine the location relationship with user B. If the judgment result is less than the pres...

example 2

[0139] Step 1, B sets C and D as cooperative notifications to friends;

[0140] Step 2, B sets caller A as an important contact, and the call initiated by A is regarded as an important call, which can trigger a coordinated notification;

[0141] Step 3: C is B's family member. When B is at home, C and B access the network through the same wifi hotspot, and the system judges that C is near B. If A’s call to B fails to connect, in addition to receiving the normal missed call reminder message, terminal B will also receive a coordinated notification message, indicating that a call from A has been missed;

[0142] Or in step 4, D is a colleague of B. When B is at work, D and B access the network through the same wifi hotspot, and the system judges that D is near B. Similarly, if a call from A is missed, the system will send a coordinated notification message to D in addition to sending a missed call reminder message to B terminal;

[0143] Step 5, when user B fails to connect to ...

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Abstract

Embodiments of the invention disclose a notification message pushing method and device. The method comprises the steps of when it is detected that a first terminal, a communication service receiving party, fails to receive or process a communication service, pushing a notification message to at least one second terminal, wherein the notification message is used for informing the second terminal that the first terminal fails to receive or process the communication service. In related technologies, the user terminal cannot receive or process the communication service timely, consequently, important things are delayed. The method solve the above problem. Embodiments of the invention provide a new notification message pushing method. When the user terminal cannot receive or process the communication service timely, the notification message is sent to another second terminal so as to inform the user terminal of unacknowledged or unprocessed communication service, so that the user can receive or process the communication service timely, and the user experience is improved.

Description

technical field [0001] The present invention relates to the field of communication. Specifically, it relates to a method and device for pushing notification messages in telecommunication services. Background technique [0002] General communication services such as missed call reminders, voice mail, etc. will involve various information that needs to be delivered to the user terminal, such as missed call information, new voice messages, and so on. These notification messages are generally sent to users through text messages, outbound calls, and APP pushes. However, due to various reasons, such as shutting down, not in the service area, mute, etc., communication service information often cannot be delivered to users in real time. Since the triggering condition of services such as missed call reminder and voice message is generally that the called terminal cannot be connected, the moment when the service message needs to be delivered is exactly when the user mobile terminal ...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): H04L12/58H04L29/08
CPCH04L51/224H04L51/214H04L67/52H04L67/55
Inventor 洪亮
Owner ZTE CORP
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