Method for generating questionnaire and terminal

Abstract

The embodiment of the invention discloses a method for generating a questionnaire and a terminal. The method comprises the following steps of establishing a data model, wherein the data model includes preset questions, answers, display conditions and skip rules, the display conditions represent display requirements of the questions, and the skip rules represent the skip logic of the questions; assembling to form a plurality of questionnaires according to the data model, wherein each questionnaire includes a plurality of questions, and the answers, the display conditions and the skip rules which are relevant to the included questions; configuring a corresponding relation between each questionnaire and business data; after the reception of the business data, forming the questionnaire of the received business data in a matching manner according to the corresponding relation between the received business data and each questionnaire. In the embodiment of the invention, through the method for generating the questionnaire, after the reception of the business data, the questionnaire can be formed automatically in the matching manner to be used for the staff to pay a return visit, the labor is saved, and the efficiency is improved. The embodiment of the invention also provides a terminal.

Description

technical field [0001] The invention relates to the technical field of digital information processing, in particular to a method for generating questionnaires and a terminal. Background technique [0002] For service companies and industries, it is often necessary to conduct customer return questionnaire surveys, especially for banking companies, which have a large customer base and a variety of business types, so the workload of return visits is heavy. The commonly used existing method is that the staff list the return visit questions through EXCEL, and conduct return visits in combination with business data. The operation method is cumbersome and wastes manpower. Contents of the invention [0003] The embodiment of the present invention provides a method for generating questionnaires. When business data is received, questionnaires can be automatically matched for return visits by staff, which saves manpower and improves efficiency. [0004] In the first aspect, an embod...

AI Technical Summary

Problems solved by technology

The commonly used existing method is that the staff list the return visit questions through EXCEL and conduct return visits in combination with business data. The operation method is cumbersome and wastes manpower.

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