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Voice robot

A voice robot and voice technology, applied in the computer field, can solve problems such as high cost and insufficient business information, and achieve the effects of improving efficiency, enhancing user experience, and improving accuracy

Inactive Publication Date: 2015-08-12
CHINA CONSTRUCTION BANK
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  • Summary
  • Abstract
  • Description
  • Claims
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AI Technical Summary

Problems solved by technology

[0004] The embodiment of the present invention discloses a voice robot, which can solve the problems in the prior art that the cost of providing business information to users is high and the business information provided is not comprehensive enough

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Embodiment Construction

[0031] The following will clearly and completely describe the technical solutions in the embodiments of the present invention with reference to the accompanying drawings in the embodiments of the present invention. Obviously, the described embodiments are only part of the embodiments of the present invention, not all of them. Based on the embodiments of the present invention, all other embodiments obtained by persons of ordinary skill in the art without making creative efforts belong to the protection scope of the present invention.

[0032] It should be noted that the terms used in the embodiments of the present invention are only for the purpose of describing specific embodiments, and are not intended to limit the present invention. As used in the embodiments of the present invention and the appended claims, the singular forms "a", "said" and "the" are also intended to include the plural forms unless the context clearly indicates otherwise. It should also be understood that ...

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Abstract

The present invention discloses a voice robot. The voice robot comprises an acquiring module, an analyzing module, a retrieving module and an output module. The acquiring module is configured to acquire voice of business consultation of a user; the analyzing module is configured 6to analyze the acquired voice of the business consultation so as to obtain a keyword in the voice of the business consultation. The retrieving module is configured to retrieve the business information matched with the keyword in a preset business knowledge database, and retrieve the business information matched with the keyword in a preset network database when no matched business information is found in the business knowledge database. The output module is configured to output the retrieved business information to the user in a broadcasting and / or displaying manner. The voice robot provided by the present invention solves the problem that the cost of providing business information for users is high and the provided business information is not comprehensive in the prior art.

Description

technical field [0001] The invention relates to the technical field of computers, in particular to a voice robot. Background technique [0002] With the rapid development of the economy and society, we have more and more opportunities to deal with financial industries such as banking, insurance, and securities. When we participate in economic activities, we are eager to learn more business-related knowledge to help us choose Whether to handle a certain business or help us improve the efficiency of a certain business. [0003] Taking a bank as an example, when a user goes to a branch of the bank to handle business, he usually asks the lobby manager of the branch for business-related or life-related information. However, for the bank, this information is relatively simple, but requires expensive manpower Resources, for users, when the information they want to know is not highly relevant to the business, the lobby manager often cannot give a relatively complete answer. Conte...

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Application Information

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IPC IPC(8): G06F17/30
Inventor 杨松李华峰潘虹潘泳许剑韩新文颜培杰胡安庚
Owner CHINA CONSTRUCTION BANK
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