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A system and method for realizing menu-style business interaction based on converged communication

A converged communication and menu-based technology, applied in the field of converged communication, can solve the problems of high cost and difficult promotion, and achieve the effect of low cost, easy promotion and simple use

Active Publication Date: 2017-10-17
北京思特奇信息技术股份有限公司
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0005] The technical problem to be solved by the present invention is to provide a system and method for realizing menu-style service interaction based on converged communication, which is used to solve the problems of high cost and difficult promotion of existing interactive services

Method used

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  • A system and method for realizing menu-style business interaction based on converged communication
  • A system and method for realizing menu-style business interaction based on converged communication

Examples

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Embodiment Construction

[0033] The principles and features of the present invention are described below in conjunction with the accompanying drawings, and the examples given are only used to explain the present invention, and are not intended to limit the scope of the present invention.

[0034] Such as figure 1 As shown, the present invention provides a system for realizing menu-style business interaction based on converged communication, including a client, a converged communication module, a menu management module and a menu service module:

[0035] The client, which is placed in the smart terminal, is used to download menu information from the menu service module through the integrated communication module, and display the downloaded menu information.

[0036] The integrated communication module establishes an instant message communication link with the client and the menu service module, and is used to realize instant message forwarding between the client and the menu service module. In this em...

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Abstract

The present invention relates to a system and method for realizing menu-style business interaction based on converged communication. The system includes: a client, placed in an intelligent terminal, used to download menu information from a menu service module through a converged communication module, and display the downloaded menu information; the integrated communication module, which establishes instant message communication links with the client and the menu service module, and is used to realize instant message forwarding between the client and the menu service module; the menu management module, which is used to receive and Edit the menu information uploaded by the enterprise, and load the edited menu information to the menu service module for storage; the menu service module is used to pack the stored menu information into an instant message, and send it back to the client through the integrated communication module. Through the invention, the enterprise can carry out automatic interactive business to a large number of users, and the user can interact with the business system of the enterprise according to the menu prompt.

Description

technical field [0001] The invention relates to the technical field of converged communication, in particular to a system and method for realizing menu-style service interaction based on converged communication. Background technique [0002] Conducting business on the Internet is generally based on a browser or a professional client. The services provided by the browser are basically developed based on a PC with a large screen. Another kind of interactive service uses interactive voice response, which requires high construction and maintenance costs. It requires the purchase of professional equipment, leased trunk lines, complex modification and loading business processes, and requires professional maintenance. [0003] Therefore, in the mobile Internet environment, the smart terminal screen is small, and the common browser method is not suitable. Large-scale enterprises develop and release their own dedicated clients, but the cost of developing their own clients is relative...

Claims

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Application Information

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Patent Type & Authority Patents(China)
IPC IPC(8): H04L12/58H04L29/08
Inventor 钟贵华
Owner 北京思特奇信息技术股份有限公司
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