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Doctor-patient communication specialist platform (outpatient service)

A doctor-patient and outpatient technology, applied in special data processing applications, instruments, electrical digital data processing, etc., can solve the problems of disrupting the normal order of the hospital, affecting the patient's medical treatment process, and the complexity of the medical treatment process

Inactive Publication Date: 2013-12-04
刘黎明
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  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

Otherwise, if there is a problem in any link, it will affect the whole treatment process of the patient and disrupt the normal order of the hospital.
At the same time, the process of seeing a doctor is also complex, and there are some problems in each link that are worth thinking about.

Method used

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  • Doctor-patient communication specialist platform (outpatient service)

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Embodiment Construction

[0015] Master communication skills and do a good job in diagnosis and treatment in the clinic:

[0016] (1) Inquiry: Inquiry is a clinical diagnosis method in which doctors understand the disease through inquiries and conversations with patients and related personnel, and draw conclusions after analysis, reasoning, and synthesis. It is also the initial link between doctors and patients. Therefore, good and effective doctor-patient communication should start from consultation. Inquiry is different from the conversation in general interpersonal communication, it is a kind of medical conversation. During the consultation process, due to the characteristics of the doctor-patient relationship, there are differences in the status and mentality of the doctor and the patient. The medical conversation of the consultation also has its characteristics and requirements. A high-quality consultation requires sincere and careful listening to the patient's narrative, evaluating the correl...

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Abstract

The invention relates to an outpatient-service doctor-patient communication platform and an outpatient-service doctor-patient communication method. The outpatient-service doctor-patient communication platform is composed of a doctor-patient communication platform (hardware), a medical communication system of a circulating system (software) and full-time communication personnel. A modern medical mode is realized, humanistic care and benevolent minds and hearts of medical personnel are fully demonstrated, and healthy and harmonious relationships between doctors and patients, and social harmony and progress are realized industriously. An outpatient department is a place where the patients and the medical personnel contact with each other most frequently and communicate with each other most directly, thereby being a place where conflicts, medical disputes and complaints are caused most easily.

Description

technical field [0001] The invention relates to a doctor-patient communication platform and method in an outpatient department, which mainly consists of a doctor-patient communication platform (hardware), an outpatient medical communication system (software) and outpatient full-time communication personnel. Realize the modern medical model, fully demonstrate humanistic care, benevolence and benevolence, and strive to achieve doctor-patient health, doctor-patient harmony, and social harmony and progress; outpatient clinics are the most frequent contacts between patients and medical staff, and the communication is the most direct, so it is the easiest to produce Conflicts, places that cause medical disputes and complaints; the quality of outpatient services, the quality of services, the quality of the environment, and the reasonableness of charges are common concerns of patients and their families, and are also related to the reputation and status of the hospital. Background te...

Claims

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Application Information

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IPC IPC(8): G06F19/00
Inventor 刘黎明
Owner 刘黎明
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