Electronic information product with return management device and return management method thereof

Abstract

The invention discloses an electronic information product with return management device and a return management method thereof. The return management device is provided with modules for submitting and storing return voucher data, performing analysis and control and handling return goods, wherein the return voucher data are stored in a data storage unit of which data can not be deleted and changed. The corresponding return management method comprises the following steps: the process that a user purchases and uses a product is closely combined with return voucher management; in the probation, when the product does not have the quality problem, but the expectation effect of the product can not be achieved after the probation of the user, an effective return requirement can be conveniently raised, and the product can not used instantly after the user asks for return. By using the product and method of the invention, the buyer of the product can not take the consumption risk of spending money on the product without use effect; and the technical scheme is adopted in the aspects such as probation condition control, return management of product function and return processing mode and the injure to manufacturers and sellers caused by the abuse of return right of the user can be prevented.

Description

technical field [0001] The present invention relates to electronic information products and a device and method for return management of electronic information products, especially an electronic information product with a user manager, a login manager, a system function manager and multiple basic function modules, and for such Return management method for electronic information products. Background technique [0002] Existing electronic information products with user manager, login manager, system function manager and multiple basic function modules include electronic learning machines, electronic game machines, electronic medical equipment, computer-aided education systems, teaching management systems, English learning software , computer-aided design, computer-aided manufacturing, automatic control management system, integrated business management platform, and so on. Its user manager is used to set and manage user information and password information of legitimate users;...

AI Technical Summary

Problems solved by technology

However, the existing electronic information products and return processing methods are difficult to guarantee these two points. On the one hand, the design of existing electronic information products does not support consumers to put forward effective request for return at any time; It does not have management devices and management functions related to the return of this product, and it is objectively difficult to ensure that consumers will not abuse this return right

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