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Method and system for providing travel services

a technology of providing travel services and providing methods, applied in the field of providing travel services, can solve the problems of travelers frequently encountering a wide variety of difficulties, many of these difficulties or situations are not foreseeable, and their lodging accommodations are suddenly unavailable or unsuitabl

Inactive Publication Date: 2008-04-17
KAPLAN DONALD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

Travelers frequently encounter a wide variety of difficulties or situations for which they need assistance.
Many of these difficulties or situations are not foreseeable to the traveler.
For example, travelers may find that their lodging accommodations are suddenly unavailable or unsuitable, requiring them to obtain suitable replacement accommodations.
If the traveler is in an unfamiliar location, as is frequently the case, this task can be quite difficult.
Similarly, travelers may find that their transportation arrangements have been disrupted by mechanical failures, labor disruptions, or overbooking.
Medical problems can also arise while traveling, forcing travelers to locate a doctor, nurse, hospital or clinic in his or her geographic location which can attend to his or her problem.
In addition, travelers will generally be unfamiliar with local sources of information or news, such as television, radio or newspapers, and may not have sufficient understanding of the local language to rely on such sources.
As a result, the traveler may face difficulties in obtaining information needed to ensure a safe and enjoyable journey.

Method used

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  • Method and system for providing travel services
  • Method and system for providing travel services
  • Method and system for providing travel services

Examples

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first embodiment

[0032] In accordance with the present invention, a database of travel information is provided. Preferably, the database is operatively coupled to a computer network 15, as best seen in FIG. 1. According to the Figure, a server 20 is operatively coupled to network 15 and stores and provides access to the database. One or more terminals 10 are operatively coupled to the server 20 by network connection 40. Instead of using a network, the database can also be stored in the memory of an individual computer or computers or on removable media. Server 20 is preferably an internet server that is operatively coupled to the internet, allowing terminals 10 to remotely access the database of travel information via the internet. A website can optionally be provided, enabling travelers with internet access to use the database while traveling.

[0033] In an especially preferred embodiment, selected information from the database of travel information is displayed on a computer terminal using a series ...

second embodiment

[0048] In the present invention, a system of counseling services is provided. According to this embodiment, the traveler provides information concerning his or her geographic location and circumstances and is provided with selected information based on the geographic location and circumstances. Preferably, the selected information is obtained by performing a selected retrieval of information from a database of travel information using geographic location as a selection criterion. As explained previously, the selection and retrieval process can be facilitated by the use of user screens such as those provided in FIGS. 2-14. In a more preferred embodiment, the traveler is provided with a phone number that he or she can call to access the counseling services. Even more preferably, the traveler is provided with a mobile communication device, which the traveler can use to place the call.

[0049] It is particularly preferred that the mobile communications device is a mobile satellite phone. ...

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Abstract

A method and system for providing travel services are disclosed. The method and system include a database of travel information from which information can be selectively obtained based on the traveler's circumstances. The method and system also include a system for providing counseling services and an emergency kit containing food, water and other supplies. A mobile communications device is also provided to enable the traveler to transmit his or her location in order to initiate the dispatch of a rescue services provider to transport the traveler to a location of greater safety.

Description

[0001] This is a continuation of application Ser. No. 10 / 826,499, filed on Apr. 16, 2004, the entirety of which is incorporated herein by reference.FIELD OF THE INVENTION [0002] The present invention relates to a method and system for providing travel services. BACKGROUND OF THE INVENTION [0003] Travelers frequently encounter a wide variety of difficulties or situations for which they need assistance. Many of these difficulties or situations are not foreseeable to the traveler. For example, travelers may find that their lodging accommodations are suddenly unavailable or unsuitable, requiring them to obtain suitable replacement accommodations. If the traveler is in an unfamiliar location, as is frequently the case, this task can be quite difficult. [0004] Similarly, travelers may find that their transportation arrangements have been disrupted by mechanical failures, labor disruptions, or overbooking. In such situations, the traveler is also faced with the task of finding suitable alt...

Claims

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Application Information

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Patent Type & Authority Applications(United States)
IPC IPC(8): H04M11/10H04M3/493H04Q7/20G01S5/00G06Q30/00
CPCG01S5/0027G06Q30/02G06Q10/02
Inventor KAPLAN, DONALD
Owner KAPLAN DONALD
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