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Badcase mining method and electronic equipment

A technology of electronic equipment and smart equipment, applied in the computer field, can solve the problems of few user logs, time-consuming and labor-intensive manual analysis, etc., and achieve the effect of improving performance and efficiency

Pending Publication Date: 2020-11-10
HISENSE VISUAL TECH CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

However, manual analysis is time-consuming and labor-intensive, and often only part of the massive user logs can be extracted as samples for analysis. The actual analysis of user logs is relatively small, which is not enough to provide assistance for improving the performance of the semantic engine

Method used

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  • Badcase mining method and electronic equipment
  • Badcase mining method and electronic equipment
  • Badcase mining method and electronic equipment

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Embodiment Construction

[0023] In order to make the purpose, implementation and advantages of the application clearer, the following will clearly and completely describe the exemplary embodiments of the application in conjunction with the accompanying drawings in the exemplary embodiments of the application. Obviously, the described exemplary embodiments It is only a part of the embodiments of the present application, but not all the embodiments.

[0024] Based on the exemplary embodiments described in this application, all other embodiments obtained by persons of ordinary skill in the art without making creative efforts fall within the protection scope of the appended claims of this application. In addition, although the disclosures in this application are introduced as exemplary one or several examples, it should be understood that each aspect of these disclosures can also independently constitute a complete implementation.

[0025] It should be noted that the brief description of the terms in this...

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Abstract

The invention discloses a badcase mining method and electronic equipment, which are used for improving the efficiency of badcase mining. The method comprises the steps of extracting feature information from user log data generated in the voice interaction process of intelligent equipment and a user; inputting the feature information into the badcase mining model to obtain a category to which the user log data belongs; wherein the category is one of the following categories: a non-badcase data category and at least one badcase data category; wherein the badcase data category is used for indicating that the output of the intelligent equipment in the voice interaction process with the user does not meet the expectation of the user; wherein the non-badcase data category is used for indicatingthat the output of the intelligent equipment in the voice interaction process with the user conforms to the expectation of the user.

Description

technical field [0001] This application relates to the field of computer technology. More specifically, it relates to a badcase mining method and electronic equipment. Background technique [0002] In the process of interaction between smart devices and users, it is usually necessary to perform speech recognition and semantic analysis on the information input by users. However, due to the imperfect performance of the semantic engine used for semantic analysis, the output results of smart devices may appear A problem that does not meet the user's psychological expectations is a bad case. By analyzing the badcases that appear, the defects of the semantic engine can be found, and then the semantic engine can be improved in a targeted manner to improve the performance of the semantic engine. [0003] At present, it is mainly through manual analysis of user logs to find badcases that occur during the interaction between smart devices and users. However, manual analysis is time...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06F16/63G06F16/65
CPCG06F16/63G06F16/65
Inventor 邵星阳杨善松刘永霞
Owner HISENSE VISUAL TECH CO LTD
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