Operating console based on GIS and dispatching method thereof

Abstract

The invention belongs to the technical field of voice dispatching communication, in particular to an operating console based on GIS and a dispatching method thereof, wherein the operating console comprises a common dispatching desk which is connected with a dispatching subsystem through a U interface for realizing the voice connection service of dispatching users, and a data application client terminal which is connected with the common operating console and a GIS server, wherein the data application client terminal is equipped with a mobile communication Modem, a dispatching number acquisition software and software for displaying information of the dispatching users, and the GIS server can obtain and transmit the position information of the dispatching users to the data application client terminal. The dispatching method comprises displaying the dispatching number of the dispatching user on the common dispatching desk, obtaining the information of the dispatching users through the GIS server in the data application client terminal, displaying the information of the dispatching users on a display of the data application client terminal, and finally carrying out the dispatching according to the work state of the common dispatching desk and the device state of the dispatching users. The invention can obtain the information of the dispatching users in time, and keeps the dispatching function.

Description

technical field [0001] The invention belongs to the technical field of voice scheduling communication, and in particular relates to a GIS-based console and a scheduling method thereof. Background technique [0002] In the digital voice communication system dedicated to dispatching, it usually includes several dispatching consoles (or duty consoles or attendant consoles), which are collectively called operation consoles. A user called by the console is called a dispatch user. A device used by a dispatch user to receive calls is called a dispatch device. At present, dispatching users mostly use two sets of dispatching equipment, one is mobile dispatching equipment and the other is fixed dispatching equipment. The two sets of dispatching equipment of a dispatching user have the same dispatching number, and the dispatching user sets the order in which the dispatching equipment receives calls according to actual work needs. For example, a dispatcher who often works in a fixed ...

AI Technical Summary

Problems solved by technology

[0004] (1) The operation console cannot intuitively and real-time understand the location, status, and job information of dispatching users. It can only obtain the location, status, and job information of dispatching users through menus or dispatcher system queries, which is very inconvenient to operate.

[0005] (2) Since the U interface of the dispatching communication subsystem is connected to the console, the power supply of the console is centralized, so when the external power supply is cut off, the console will lose the scheduling function; When the software and other reasons crash, the scheduling function will also be lost

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